Latest Migration News

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net123
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Latest Migration News

Post by net123 » Sat Nov 03, 2007 4:41 pm

For those of you having problems with chat I thought a thread might be a good place to share news. Last I saw was 6pm *maybe* from Rob at NaviSite.
If you can access chat and have any further update or have news from elsewhere, please post!

Thx
Dave
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paulawalla
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Post by paulawalla » Sun Nov 04, 2007 12:07 am

Last news was 10pm EST

Bwaldrep
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Post by Bwaldrep » Sun Nov 04, 2007 2:04 am

10pm has come and gone, Navisite has no clue what they are doing!

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Post by BlueWater » Sun Nov 04, 2007 2:06 am

Navisite management is currently meeting and will have a announcement shortly.
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Bwaldrep
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Post by Bwaldrep » Sun Nov 04, 2007 2:14 am

If they don't have the moved done by now, and have the new servers up and running, it is time to roll back to baltimore. This is insane 24+ hours and counting from when they started.

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kaliweb
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Post by kaliweb » Sun Nov 04, 2007 2:27 am

I am wondering if they did any real planning?
Did they do the math or just starting problem solving on site?

I am so disappointed. This is worse than when they had a fire in Baltimore.

Bwaldrep
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Post by Bwaldrep » Sun Nov 04, 2007 2:27 am

I was just told it is now 6am tomorrow
Last edited by Bwaldrep on Sun Nov 04, 2007 2:41 am, edited 1 time in total.

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kaliweb
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Post by kaliweb » Sun Nov 04, 2007 2:27 am

Did you get this info from India support?

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Post by Bwaldrep » Sun Nov 04, 2007 2:30 am

I'm on the phone with a NOC manager (English)

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kaliweb
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Post by kaliweb » Sun Nov 04, 2007 2:33 am

I called the number on the email sent earlier and was told it was support in India then put on hold .. held held.. after 20 minutes I hung up and sent several emails but that was about it. No response. Nothing.
I have no sites up right.. NOTHING

net123
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Post by net123 » Sun Nov 04, 2007 2:42 am

Chat is very busy as is the conference call so it's hard to get details, but I also saw 6am as a new time "high confidence" from a navi employee.

Dave
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m2
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Post by m2 » Sun Nov 04, 2007 2:43 am

6am isn't high confidence; it's best case

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Post by HMPGON » Sun Nov 04, 2007 5:47 am

the storm hitting New England probably wont help...

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BBear
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Post by BBear » Sun Nov 04, 2007 5:51 am

that pretty much past

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Post by cactusmall » Sun Nov 04, 2007 6:57 am

Anyone know if the compensation clauses in the contracts we signed with Alabanza are still worth anything?
The Cactus and Succulent Plant Mall
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net123
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Post by net123 » Sun Nov 04, 2007 11:25 am

6:30 am and no updates, no sites.

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Post by nigel » Sun Nov 04, 2007 11:40 am

Servers that successfully rsync'ed will be coming online in a few minutes.

First truck has it's server being installed right now.

Second truck should be arriving at Andover very soon.

Third truck should have left Baltimore by now.

Fourth truck still being packed now.

I have one server coming live shortly, one server on the second truck and another server on the last truck.

net123
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Post by net123 » Sun Nov 04, 2007 11:51 am

Just got off the phone with Navi. There are some servers still in Baltimore (7) leaving at 7am for Andover. 6 are finishing their rsynch from there. "We are going to be switching some boxes on here shortly... to test..."

Dave
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Post by Caygill » Sun Nov 04, 2007 11:59 am

are the IP's remaining unchanged after the move?

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nova
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Post by nova » Sun Nov 04, 2007 12:04 pm

http://www.networking.eweek.com/article ... 848_1.aspx
The above is required reading. Thanks to Oki for the find.

Here's an email I got this morning from a client:

"This move has obviously gone badly wrong, as we have been down now for more than 24 hours.

What is going on? When will our site be back up?

I have now moved it to a backup host until this is sorted out.... please
update me if/when it can be moved back.

Steve"

Well, I can make something up for Steve, and for the rest of the emails and calls that will be coming in, or I can hear from Navi. But the news better be more honest than what we've gotten so far.

I was shocked to hear some servers weren't even moved until this morning! Hopefully, Navi will have better luck than Hostway in their migration. (See link above.)

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Chat setup

Post by worldfireweb » Sun Nov 04, 2007 12:04 pm

http://chat.parachat.com/roam/login.htm ... F&lang=en' framespacing='0' frameborder='no' scrolling='no' width='800' height='600'

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Post by teeone » Sun Nov 04, 2007 12:09 pm

Caygill wrote:are the IP's remaining unchanged after the move?

Yes.

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kaliweb
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Post by kaliweb » Sun Nov 04, 2007 1:28 pm

Finally got a response from Navisite at 4am this morning.
My server is on the truck.
This is the first I have heard of this.
No Phone call.. no email to my offsite account.
I basically emailed from my offsite account and finally got that response there.
I am guessing they perhaps sent mail to my server account.. NICE

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Post by Okidoki » Sun Nov 04, 2007 1:36 pm

nigel wrote:Servers that successfully rsync'ed will be coming online in a few minutes.


This stinks to more lies.. here all the servers (800 or more) they are in truck.

I challenge somebody that indicates me a server that now is online
Okidoki

Shelley Seibert

Post by Shelley Seibert » Sun Nov 04, 2007 1:37 pm

Hi This is Shelley. I am currently working for Tom on the True Presence sites. Any news on when the sites will be back online? I migrated TruePresence and a few other sites last week and pointed the name servers off network so we are not completely dead in the water but most of our clients are and I have been up most of the nights fielding calls and emails. I don't mind that but I have no idea what kind of timeframe to give these people.

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Post by teeone » Sun Nov 04, 2007 1:40 pm

Okidoki wrote:
nigel wrote:Servers that successfully rsync'ed will be coming online in a few minutes.


This stinks to more lies.. here all the servers (800 or more) they are in truck.

I challenge somebody that indicates me a server that now is online


Okidoki, Ours came online for a few minutes roughly 30 mins ago, but it's gone back offline. While online, I was able to do a trace route reflecting Navisite.

What a relief!
Last edited by teeone on Sun Nov 04, 2007 1:43 pm, edited 1 time in total.

nigel
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Post by nigel » Sun Nov 04, 2007 1:43 pm

Sites were taken back offline because of DDOS attack.

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BR10
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Post by BR10 » Sun Nov 04, 2007 1:43 pm

My server came up for about 20 minutes at around 7:20 AM and then down again.

They sent all updates of the problems to my Alabanza email and not my offsite email. :-(

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Post by Greg » Sun Nov 04, 2007 2:02 pm

nigel wrote:Sites were taken back offline because of DDOS attack.


Where did you hear this?

Don't DDOS attacks attack 1 IP? Why would all sites or all servers be taken back offline because of a DDOS attack?

Where these sites attacked before the migration as well, or did these attacks mysteriously appear coincidentally right when Navisite brought the servers back up?

This doesn't sound right to me?!

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Okidoki
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Post by Okidoki » Sun Nov 04, 2007 2:05 pm

Greg wrote:
nigel wrote:Sites were taken back offline because of DDOS attack.


Where did you hear this?

Don't DDOS attacks attack 1 IP? Why would all sites or all servers be taken back offline because of a DDOS attack?

Where these sites attacked before the migration as well, or did these attacks mysteriously appear coincidentally right when Navisite brought the servers back up?

This doesn't sound right to me?!


Greg

they now say any lie now to have the clients in tranquility.
Okidoki

Bwaldrep
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Post by Bwaldrep » Sun Nov 04, 2007 2:15 pm

Can anyone suggest another provider to switch to either temporally, or worse case, for good.

I would rather call all my users and see if they want to re-upload their site, verses wait for who knows when.

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Post by pwd » Sun Nov 04, 2007 2:43 pm

I have really considered a move but I can't until everything is back as I don't have a copy of databases and message board data.

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ttruhn
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Post by ttruhn » Sun Nov 04, 2007 2:45 pm

did the chat just drop out for everyone else?

jady

Post by jady » Sun Nov 04, 2007 2:45 pm

If anyone would like a temporary free web hosting account, lets say to put your support website up or something, PM me. I will get it setup for you and give you name servers. It would be a rackspace account with plesk cp. At least maybe you can keep your clients informed via this.

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newcanada
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Post by newcanada » Sun Nov 04, 2007 3:01 pm

Okidoki wrote:
Greg wrote:
nigel wrote:.....

This doesn't sound right to me?!


Greg

they now say any lie now to have the clients in tranquility.


I'm starting to agree with you; it's boiling down to being either bumbling or not honest. That latest reason sounds like hogwash. :roll:

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