Kayako / WHMCS integration?

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net123
Hard Drive Crasher
Posts: 529
Joined: Tue Mar 18, 2003 6:39 pm

Kayako / WHMCS integration?

Post by net123 » Fri Mar 26, 2010 8:52 pm

I know this has been touched on before, but for those of you using WHMCS as your Cpanel administrative application and Kayako for ticketing - have you integrated them together? Why or why not? And if you stuck with the WHMCS ticketing system, what (if anything) do you feel you have given up?

My understanding is that Kayako ticketing is more powerful and flexible, but also that WHMCS ticketing has made marked improvements in recent revisions, and it closing the gap, but that could well be a simplistic understanding.

Thanks,
Chris
OWH

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